Privacy Statement

Privacy Policy

At Starlight Exhibitions, we believe in making things easy to follow and transparent for visitors to our websites. We appreciate that there is nothing more off-putting than the use of overly technical language concerning our company policies so we’ve written our Privacy Policy in a manner that makes it clear, simple and easy to read. However, this is not at the expense of ensuring maximum adherence to guidelines.

European data protection will change on May 25th, 2018. This new regulation seeks to strengthen and unify data protection for all individuals within the European Union and grants new and enhanced rights for individuals in relation to their personal data. As a result of this, we’ve taken this opportunity to update our Privacy Policy to make it easier for our visitors to access the information we hold, to request feedback on how we use your personal information and how it is protected. We believe we have explained it clearly and simply but should you wish to receive further clarification or information on any point(s), our contact details for data protection purposes are:

Address: Starlight Exhibitions, Unit 5 The Griffin Centre, Staines Road, Feltham, Middlesex TW14 0HS

Phone: 0208 326 5555

Email: cstafford@starlightexhibitions.co.uk

What personal data do we use?

We may collect, store, and use the following categories of personal data about you:

Your name, e-mail address, phone number, company name, postcode and country of business.

The purposes for which we use your personal data:

Starlight Exhibitions provide custom modular and portable exhibition solutions. We require the details listed above in order to provide you with a quote or design solution for our product and services. Quotes and services are provided to those visitors who have expressed an interest in receiving a proposal using the data that we have been provided with through our website. We do not gather any other information that would not be necessary in order to provide a quote for an exhibition stand design and/or services.

Starlight Exhibitions takes appropriate security measures to protect your personal data in line with our policies. We do not allow your personal data to be used for marketing purposes without consent. Your personal data is only used for the specified purpose of providing a quote for exhibition services.

At Starlight Exhibitions, securing your personal data is extremely important to us and take a range of measures to protect your data. We use a range of security technologies and processes on our systems which actively monitor emerging cyber threats on a 24 x 7 basis.

We also ask for permission to add visitors to our e-mail newsletter subscription list on our company website contact us pages. Those e-mails newsletters will notify of products, services, competitions and/or promotional offers relating to Starlight Exhibitions that may be of interest to you. Having up to date marketing preferences and to communicate with you in this way is part of being GDPR compliant. All subscribers will remain on our e-mail newsletter subscriber lists until we receive notification that they would like to be removed or they unsubscribe themselves. All e-mail newsletters circulated will have the facility to unsubscribe in the footer of the newsletter so rest assured if you want to unsubscribe at any point in time, your wishes can be carried out easily and promptly.

Purchased business to business data is only purchased from GDPR compliant suppliers and any email correspondence to these lists will always provide an option to ‘unsubscribe’. The information sent to these lists will only be business-related marketing information to the marketing decision-makers within these organisations.

Your data will only be used for the purpose it was provided and in ways compatible with that stated purpose.

How can I access my data?

If you want to get a copy of your personal data we hold simply e-mail cstafford@starlightexhibitions.co.uk with the subject title “Data Request”. There is no fee involved in this request.

If your request for access is clearly unfounded or excessive we reserve the right to refuse to comply with the request in such circumstances. We may need to verify your identity if we have reasonable doubts as to who you are. This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We want the service provided by us to meet your expectations at all times. Please help us by telling us straight away if there are any changes to your personal information

If you would like to discuss this request or any other GDPR related matter please contact us at this e-mail address, through the Livechat facility on our websites, or using the contact phone numbers specified on our websites.

3rd party web services and use of cookies

A cookie is a small text file containing information that a web site transfers to your computer’s hard disk for record-keeping purposes. A cookie cannot give us access to your computer or to your personal information. Most web browsers automatically accept cookies; consult your browser’s manual or online help if you want information on restricting or disabling the browser’s handling of cookies. If you disable cookies, you can still view the information on our web site, but the functionality of certain areas may be reduced.

Google Analytics (Traffic Measurement) – find out more here https://support.google.com/analytics/answer/6004245

Send in Blue (e-mail newsletter provider) – https://www.sendinblue.com/gdpr/

We reserve our right to make any changes and updates to this privacy policy without giving you notice as and when we need to. Our most up to date privacy policy is always available on our website.

We will not rent or sell your phone, fax, or email address to third parties.